Connectivity issues

I cannot establish a Bluetooth connection (Bluetooth device list is empty) or the connection fails (Bluetooth button "wobbles").

1. Switch the electronics off and on again (see Control elements electronics).
2. Follow the steps in Usage.
3. If this is not successful, make sure that the blue status LED starts blinking after power on, otherwise follow the steps here.
4. If this is not successful, delete the pairing with the sendance-device in the Bluetooth settings of your operating system and repeat steps 1.-3.
5. This is not successful, delete all cookies for sendance.at and reload the web application.

The Bluetooth connection breaks in live mode.

1. Make sure that the user of the sendance-grid is not more than 5-10 meters away from the receiving device - their PC (depending on the receiving range of their PC) and especially not in any other room.
2. Make sure that there are no extreme amounts of "smart devices" such as laptops, PCs, IoT devices, etc. in their immediate vicinity (such as in RF labs, large crowds, or similar).
3. If the connection is still not stable despite these measures, please perform step 4 from "I cannot establish a Bluetooth connection (Bluetooth device list is empty) or the connection fails (Bluetooth button "wobbles")".